Do you have a formal system to manage and track pre-installation and after-sale requirements?

Relevance

It is important that your retailer can properly track and manage your installation process from start to finish. A good system will ensure every stage of the process is managed in a professional and timely manner.

Answer

Solargain has developed our own in-house Customer Relationship Management system, which we use to track all aspects of customer engagement, from initial enquiry to installation and after-sale service.