Do you have a formal system to manage and track pre-installation and after-sale requirements?

Relevance

Product warranties on solar products are a long-term commitment for retailers (usually a minimum of 5 years). How does the retailer deal with any after-sales issues? It’s not a good sign if referees or online forums suggest they ‘don’t want to know you’ after the system has been installed.

Answer

Solargain is one of the few solar energy companies with in-house electricians on hand to provide after-sales service, advice and care. With many former solar energy companies now out of business, we are also well equipped to repair and maintain panels and inverters not originally sold by Solargain.