Are you a service agent for any of the brands you sell? If so, who are you a service agent for?

Relevance

One way of determining commitment to after-sales service is to see if the solar company is a service agent for any third party’s panel and inverter products. This means they have invested in setting up the right structure to support after-sales service and maintenance.

Answer

Solargain has established direct warranty relationships with a number of inverter and panel manufacturers. We are also a preferred service agent for a number of these suppliers due to our experience and expertise.

Our service technicians and team are comprehensively trained in fault-finding, internal inverter repairs and solar power design. In addition to our onsite capability, our branches are also equipped to conduct a number of internal inverter repairs in-house and we also maintain a stock of repaired and/or replacement items.