Do the panel and inverter manufacturers have their own offices here in Australia (not imported via a distributor)?

Relevance

This ensures you and your retailer have local backup and support. A direct relationship with the manufacturer is much better than the limited support available on products distributed through an importer.

Answer

Solargain chooses supply chain partners that are large, international, well-established manufacturers who support their products locally in Australia with their own staff and offices.

The products that we recommend are not only used for many other commercial systems, but also for large international solar projects, including both rooftop and utility-scale projects.

This is important from a quality point of view and also from a financial stability point of view. The warranties provided for the core products extend over many years, which means we need renowned manufacturers who are able to stand behind their warranty obligations for the long term.