We are proud to announce that Canstar Blue, a well-recognised and respected consumer review and comparison website, has just rated us five stars across the board, earning us the accolade of being named best in customer satisfaction for Solar Installers in 2021.
We were the only company to take five stars across every category they considered in judging for this award, including overall satisfaction, customer service quality, the performance of solar energy systems offered, system durability and set-up cost.
In 2010, Canstar Blue was launched by Canstar, Australia and New Zealand’s premier research and expert ratings agency, as a way to act as the voice of the consumers through quantitative research. Their focus is on educating and helping consumers make better informed financial decisions by providing easily understood ratings and research, as well as answering the common questions many consumers may have.
Finding the forest for the trees can be quite difficult when it comes to solar energy, there are so many companies out there, putting out so many claims about their own products’ quality and how the biggest is the best. It’s not always easy to tell what your best choice will be. That’s why we consider services like Canstar Blue so vital for those looking to make sense of the solar industry.
Through people and organisations such as Canstar Blue, consumers can find unbiased information, gathered for their benefit, not for the sake of making sales or gathering attention to a product. They can find the information they need to make informed decisions about solar energy for home, and which provider will be right for them. After all, it is a big decision, and not one to be made blithely and without proper research.
That’s why we’re so honoured to have received such a glowing award and recommendation from them. Knowing that an organisation that takes giving the public accurate information as seriously as they do saw fit to rate us at the top, shows we are making great strides towards providing the best in solar for people all across this great sunny nation.
At Solargain, we strive to be a knowledge base in the industry that both our customers and solar users from other providers can rely upon and approach for more than just products, but for support and information, even if their own installer has gone out of business.
We are very proud of this award, but it certainly does not mean we’ll be resting on our laurels. We’re always aiming to continue improving, so we’ll carry on aiming higher and higher, to keep improving our customer’s solar experience.
So, if you’re looking for a solar energy provider you can trust, why not take Canstar Blue’s recommendation and get in touch with us? You can receive a free solar assessment and quote by calling today on 1300 73 93 55.