We pride ourselves on picking only the very best products to offer to all of our valued customers, ones we are confident that will stand the test of time and provide only the very best results. But how do we pick these products? Well, there’s a lot that goes into the decision to stock a product, let us break it down for you.
Choose once, choose wisely
When we make the decision to work alongside a product manufacturer, it’s not simply about stocking its products; it’s the beginning of a relationship. So, before we ever decide to work with a brand, we take the time to understand it, judge its longevity, and quality. After all, once we engage with a supplier, we plan to come to know its products and stock them for a long time, grow our expertise with them, their warranties and their service procedures.
Ensure support is available
However reputable a brand might be, if it has no presence in Australia, it’s unlikely we’ll be deciding to stock its product. We have found too often that, unfortunately, some solar providers will stock products from manufacturers that have no support offices in our sunny nation.
These are the sorts of providers that tend to come and go all too quickly. Leaving their customers to send their systems overseas when warranty issues occur, at which point, it might be cheaper to just buy an all-new system.
We, meanwhile, only stock products from leading international manufacturers who have the support network to assist our customers in warranty claims and servicing.
Taking the long view
We’ve been in this industry for a long time, and we’ve seen plenty of fads come and go. So, we have the experience to know if a product is going to have value to Australian solar users. Something may be the talk of the town in Europe or the US, but Australia’s conditions are very unique to it, and so we always ensure that the products we stock are right for the people of Australia.
Price is not the only factor
Price is important, certainly, which is why we offer products that can fit every customer and every budget, but there’s more to it than that. Energy efficiency, warranty options, specifications, materials, even aesthetics. All of these play a part in our decision to stock a product alongside its price. So you can be sure, whatever price a product we offer is sold for, it is the very best product sold at that price.
So, there you have it, with all this combined, you can be confident that we’ve done our due diligence in ensuring that we’re offering you only the very best in solar. So, if any of our quality products catch your eye, why not get started by contacting us today?