Aurora Inverter Repairs

Submitted by Nedjma.Loucif on Wed, 18/10/2017 - 17:11

Aurora inverters were manufactured in Italy and imported to Australia by ABB. They came with a 5-year warranty and have been installed from 2010 to present.

If your faulty Aurora inverter is still under warranty, Solargain can help you file an insurance claim. You will need to provide a photo of the screen displaying the fault as well as a photo of the sticker located on the side of the unit, which displays the serial, WK and part numbers. Please note the claim can take up to 3 weeks to process. If your inverter is out of warranty, we can contact the manufacturer to see if they will still honour it.

Some faults require a site attendance, which will be covered if you are a Solargain customer. If not, you will need to pay for a health check so we can properly assess the safety of the installation.

 

Fault Code Description Remedy  
W001 Sun Low This error indicates a low DC, which is normal on cloudy days, in the early morning and in the late afternoon. Outside of these situations, it might suggest a panel issue. You will need to book a health check so our electricians can test your panels.
E001 Input OC Please book a health check so our electricians can test your panels. If they are not faulty, the inverter will need replacing.
W002 Input UV Please book a health check so our electricians can test your panels. If they are not faulty, the inverter will need replacing.
E002 INPUT OV Please book a health check so our electricians can test your panels. If they are not faulty, the inverter will need replacing.
E003 Int.Error The inverter will need replacing.
E004 BULK OV Please book a health check so our electricians can test your panels. If they are not faulty, the inverter will need replacing.
E005 Int.Error As this is a communication error, a reset of a system might fix it. If it doesn't, the inverter will need replacing.
E006 OUT OC The inverter will need replacing.
E007 Int.Error The inverter will need replacing.
E008 Int.Error The inverter will need replacing.
E009 Int.Error The inverter will need replacing.
W003 Grid Fail Check that the solar supply main switch is on. If it is, the inverter will need replacing.
E010 Int.Error The inverter will need replacing.
E011 Int.Error The inverter will need replacing.
E012 dc/dc fail Please book a health check so our electricians can test your panels. If they are not faulty, the inverter will need replacing.
E013 wrong mode Please book a health check so our technicians can check the settings on your inverter. If they are all correct, the inverter will need replacing.
E014 over temp If this fault is intermittent, it won't affect production. If it is constant, the inverter may need replacing.
E015 cap Fault The inverter will need replacing.
E016 inv fail Please book a health check so our electricians can test your panels. If they are not faulty, the inverter needs replacing.
E017 Int.Error  
E018 ground D Please book a health check so our electricians can test your panels. If they are not faulty, the inverter needs replacing.
E019 Int.Error The inverter will need replacing.
E020 Int.Error The inverter will need replacing.
E021 Int.Error The inverter will need replacing.
E022 Int.Error  
E023 Int.Error The inverter will need replacing.
W004 grid OV This fault indicates a grid issue and should be intermittent. If it is constant, the inverter may need replacing.
W005 Grid UV This fault indicates a grid issue and should be intermittent. If it is constant, the inverter may need replacing.
W006 GRID OF This fault indicates a grid issue and should be intermittent. If it is constant, the inverter may need replacing.
W007 GRID UF This fault indicates a grid issue and should be intermittent. If it is constant, the inverter may need replacing.
W008 Z GRID HI  
E024 Int.Error The inverter will need replacing.
E025 Low insulation resistance Please book a health check so our electricians can test your panels. If they are not faulty, the inverter needs replacing.
E026 Int.Error The inverter will need replacing.
E027 Int.Error The inverter will need replacing.
E028 Int.Error The inverter will need replacing.
E030 Int.Error The inverter will need replacing.
E031 Int.Error The inverter will need replacing.
E032 Int.Error The inverter will need replacing.
W010 fan fail The inverter will need replacing.
E033 Int.Error The inverter will need replacing.