Testimonials

Renee started our Solargain positive experience with price matching the quote from another supplier. Ana and Anika were extremely helpful in facilitating my records as I do not have office facilities. As we had terrible weather, Matt could not finish the installation, which was completed by Patric's team. Patric stayed to help me log onto the monitoring system, even though he was behind his schedule. (I may still need some hand-holding in this area, but I will contact Solargain when this need arises.) So I am grateful to the entire team for a very positive experience with my solar installation.

I would like to congratulate your company and staff that helped us out with a warranty problem with our HWS from the first contact your staff were courteous they let us know what was going on to keep us up to date, they finished the job this morning and everything is operating as it should be, I will have no issue recommending your company to anybody I know. We had solar panels fitted on the house when it was new through the builder, these were fitted by another company and what a contrast!! I have had problems with the operation of these panels right from the start and without boring you they are an arrogant non-caring company so unlike Solargain. Thanks again.

I wanted to write a quick message to let you know the level of service I’ve received from Solargain has been great. My situation is that over the past 3 months we haven’t been receiving the solar benefit because our inverter is broken. We had Sam, the technician come out and assess our inverter and he was quick and easy to deal with. I’ve also had Abigail be our first point of contact and also take charge of the follow up. She was great to deal with and has made sure the process has happened quickly and we’ve been well informed. Solargain have been so good I felt it important to take the time out of my day to write a quick note to commend the people I’ve dealt with and make sure their efforts are recognised within.

I have been very impressed by the Solargain team who have installed the three solar HWS and the PV system for me, as I was with your approach when you first visited here to quote for the work. The team (Irshad Kumri, Will Russell, and Sam) worked with care, diligence and courtesy, and is to be highly commended. Further, should you wish to use me or the installation as a reference any time, please feel free to do so.

My wife Karenne and I are extremely appreciative of your very prompt action in dealing with our recent solar hot water problem. I was working on Tuesday when our new system was installed but my wife described your workmen as being friendly, courteous and very professional in all aspects of their work. The coordination between the installers and the electrician was excellent and the workmanship first class. I would appreciate you passing on these comments to the people involved and I would not hesitate to recommend your company to anyone who requires a similar service. Once again thank you for your wonderful service. The hot water is great. Regards John and Karenne White.

Hi, we have just had our solar panels installed at our house. We chose Solargain as you were the only company who were willing to send someone to us to look at the house and advise the best options, other companies just used the aerial view mapping, also your price was the most competitive for the quality of products offered. The installation date was set from 4 weeks after initial acceptance, but we did get them installed earlier, Hannah from the office arranged for ACTPLA to come around and do the inspection very promptly unfortunately on the day arranged I had an emergency job come up at work, so we had to reschedule, this was not at all an issue for Hannah & it was arranged immediately. 2 days ago I got home and noticed the meter had been changed over, I called Hannah yesterday at about 12 pm to notify her, and she advised she would arrange for the electrician to come around and turn it all on, well my husband was pleasantly surprised when he got home last night at about 5 pm, and the electrician was just leaving.

All we have to say is this in AMAZING the service & speed that this was all done in is incredible, this team is an absolute asset to the SolarGain company. Also, I would like to make mention of the Electrical contractors who installed the panels, they were a) ontime, B) extremely courteous & c) nothing was too much of a drama, an example was that I mentioned I would prefer not to have conduit running up the side of my wall, the boss took this on board, and ensured that the cabling went through the internal cavity, the boys did have to work a little harder, but they did it without question, I would also like to make mention of the young apprentice, I don't remember his name now, but what a very polite, respectful young guy, he had put an extra texta marking on the wall and he was not prepared to leave until he cleaned it up, this is service that you generally do not get these days, I can not recommend SolarGain or the electrical installers more highly!!! THANK YOU!!!!

The team at SolarGain have exceeded my expectations by a long margin. Great product. Great service. Great people. Solargain is the benchmark by which the industry should be measured.